Welcome! Let’s get your WorkPlace setup.

Note: These instructions are for using WorkPoints. For connecting Counters, click below

We’re going to walk through the steps to connect & place your new WorkPoints onto your FloorPlan on CoWorkr’s App. You’ll want to do Step 3 and on at the location where the WorkPoints will be used.

For more detail in WorkPlace setup, visit our support tutorials by clicking the blue Support Icon at the bottom corner of the App’s window.


Step 1:

Create a CoWorkr Account

>> Americas

>> Asia/Euro

Once you create an account, we’ll assign you to your WorkPlace


Step 2:

Open Your WorkPlace

• Click on Your WorkPlace to view its FloorPlans

Note: If you’ve bought coworkr hardware a la carte and not a sample kit, you’ll need to create a workplace! This quick tutorial does not cover creating a WorkPlace from scratch. For more all steps in creating a workplace, please check out the support that’s built into CoWorkr’s App. There’s a blue button at the bottom of the dashboard that you can expand for accessing chat with CoWorkr & FAQ/Tutorials.

Note: If there’s no Floor Plan uploaded or you want to upload a new one, Click ADD FLOORPLAN to upload your own. For more information, check out the WorkPlace Setup | App section of our Support’s FAQ.


Step 3:

Unbox Your Hardware

Note: You should have at least 1 Hub and several WorkPoints.

• Plug in one of the Hubs to power on, ensure the Cellular dongle is plugged into the hub

• WorkPoints should arrive with batteries installed

Step 4:

Identify Your WorkPoints

Note: Using the WorkPoints requires that your Hub is connected. On your WorkPlace page, click on the “Hubs” tab to see if your Hub is online. To find out more about hubs, check out the WorkPlace Setup | Hardware & WorkPlace Setup |App sections of our FAQ located via the support button at the bottom corner of the dashboard.

• WorkPoints have a button denoted by a “+” icon

• Press this button to highlight the WorkPoint online


Step 5:

Assign Your WorkPoints

• Open Your FloorPlan

• Click the Lock icon to Unlock Your FloorPlan

• Expand the Assignments tab on left side

• Expand “Unassigned” tabs to see WorkPoints

• Press a WorkPoint’s button to highlight it in your list

• Drag and Drop the highlighted WorkPoint onto the FloorPlan

Note: When a WorkPoint button has been pressed, the LED indicator light will turn on for several seconds. If nothing is happening, the device may be damaged or contain a dead battery.


Step 6

For Monitoring Individual Desks & Seats:

Stick Your WorkPoint to Furniture

Note: For installing on desks, place the WorkPoint towards the back of the desk’s underside with the “arrow” opening of the sensor pointed towards the worker. For more tips on installation best practices, check out the WorkPlace Setup | Hardware section of the support, located via the support button at the bottom corner of the dashboard.

• Peel off the sticker back on the WorkPoint

• Firmly press it against the underside of a desk or seat

For Monitoring Entire Rooms:

Stick Your WorkPoint to a Ceiling

Note: For installing on ceilings, stick the WorkPoint to non-porous surface, like a ceiling tile frame. WorkPoint adhesive will not adhere to foam ceiling panels. For more tips on installation best practices, check out the WorkPlace Setup | Hardware section of the support, located via the support button at the bottom corner of the dashboard.



Next Steps

You’re done with the physical installation. But, before you go, take some notes about the space. You’ll want to add Tags and Links to the WorkPoints to help describe the work settings. Think of tags like hashtags; you add them to WorkPoints to help characterize the location for the purpose of sorting data. Links allow you to connect several WorkPoints into single Sensor - so if any are triggered, they’ll all indicate the occupancy status.

Note: You don’t need to be at the physical site to complete this - you just need to know enough about the workplace. If you’re not familiar with the space, take some photos or take some notes before you leave. Or add tags while you’re on site.

Let’s get started.


Step 7

Tag Your WorkPoints:

Click the Tag Button on the Top Right Side of Your Floorplan

Note: 1) as stated above, you don’t need to be on site to add tags - it’s all done through the App. 2) You can tag multiple WorkPoints at once — and you’ll want to do so in order to save time! For more detailed information about tagging, check out the “Adding Tags & Links” in WorkPlace Setup | App section of the support, located via the support button at the bottom corner of the dashboard.

Introduction: A “Tag” is defined by a tag category and a tag. The category groups multiple similar tags. For example, “Furniture” may be a category where as “Eames Chair” may be the tag. Under the furniture category, you could create many different tags, like rolling chair, lounge chair, wood chair, bench, desk, sofa, etc. There are no limits on tags but keep in mind that you want to use this to help create clear and concise conclusions so don’t clutter your data with tags you’re not interested in using!

Some tag category | tag examples are:

Furniture” | Rolling Chair, Stool, Bean Bag, Project Table, Dining Table, Lounge Chair

Space” | Open Office, Meeting Room, Cafe, Lounge, Project Room, Phone Booth

Add a Category and Tag, then Click the + Button to Add

Room” | Small Meeting 12A, Phone Booth 23, Large Conference

Resources” | Phone, Display, AV, Whiteboard, Window

Capacity” | 12 people, 1 person, 4 people, flexible

Note: You don’t need to Tag "Floor” names. This is autogenerated by CoWorkr.

Let’s Start!

• Open Your FloorPlan

• Make a Selection of One or More WorkPoints

Tip: To speed things up, when Selecting WorkPoints, make sure to select all similar WorkPoints by either dragging over all of them or Shift + Clicking them to add them to a single selection. For Example, start by selecting all the WorkPoints in a single space, and add a tag called “space/open office” or “department/public relations”, then work your way into more unique spaces and tags.

• Hover Over & Click the Tags & Edit Tags Buttons

• 1 - Create a Category

• 2 - Create a Tag

• 3 - Click the + Button

Now move onto the next category and continue. Data will now be sorted by these tags when viewed in the Analytics. If you’d like to remove tags, click the X button next to any existing Tag.


To Link WorkPoints, make your selection and click the chain icon

Step 8

Link Your WorkPoints:

Introduction: Links are used to combine multiple WorkPoints into a single sensor. For example, in a conference room, if all chairs have WorkPoints and are linked, if any chair is moved all the chairs (or the entire room) will show occupied. This can be useful for easily discovering total room occupancy in our Analytics. When Links are created between multiple WorkPoints, you’re not sacrificing the granularity of having the data from each WorkPoint — this is still available. It simply creates a new set of data the Link. When viewing your Analytics there is a toggle button for switching between showing Linked WorkPoints or Unlinked WorkPoints. Clicking Unlinked would show the conference room’s individual chair occupancies wherein Linked would show the room itself.

Tip: Add links right after you install WorkPoints. Creating a Link is like creating a new WorkPoint with a stream of data.

Let’s Start!

• Open Your FloorPlan

• Unlock the FloorPlan

• Make a Selection of 2 or More WorkPoints

• Click the Chain Link Icon

• Add a Name & Click Submit

That’s it - the Link has been created. To unlink these WorkPoints, simply select them and click the Chain Icon again to break the link. For more detailed information about linking, check out the “Adding Tags & Links” in WorkPlace Setup | App section of the support, located via the support button at the bottom corner of the dashboard.



You’re Done with Installation!

Once your WorkPoints are placed on the FloorPlan, data collection will begin. It’s good practice to let the WorkPoints collect data for 24 hours, then come back to review data to ensure its quality.

If you’re having trouble at any point, please reach out to support@coworkr.co or check out the support material located via the support button at the bottom corner of the dashboard.